“I don’t know what to say to this person!  How can I possibly help?”  It is quite simple.  You assist by realizing that both of you are not only persons but souls.  And then, you go that place within you that is the bridge between the person and the soul, and that is the heart.  You move your awareness from the thinking brain to the knowing heart and you pause.  You breathe.  You shift your awareness to both of you as one heart and you ask for guidance.  “What is the best guidance in this moment, if anything other than being present for them?”  It is that simple.  The words will come.  The guidance will come.  The knowing is already there, and you will find it is quite wiser than anything you might have come up with had you remained in “I’m only human” thinking.  You are so very loved.